01
Capture the invoice
Take a photo or upload a file. Claim Pal extracts the importer, dates, products, quantities, and totals.
The floral claims platform
From claim
to credit.
Turn invoice photos, product issues, and supporting evidence into complete, review-ready claims—then keep everyone connected through final credit resolution.
30-day trial20 claims includedNo card required
Claim #CP-2048Draft
75%
Your claim is almost ready
Two details remain before submission
Invoice capturedImporter and 4 line items confirmed
3 products documented8 supporting photos added
Quantity affectedAdd quantity for Freedom roses
Issue detailsComplete one required field
5 roleson one shared record
Up to 10guided photos per claim
7issue categories
iOS + Androidone hybrid app
One organized workflow
Every claim starts stronger.
Claim Pal moves the chasing to the beginning by guiding users through the documentation importers need.
02
Build a complete claim
Add multiple products or boxes, document each issue, and follow guided photo requirements.
03
Track it to resolution
Buyers, importers, claims teams, and accounting work from one transparent claim timeline.
Built for the floral supply chain
Better evidence. Faster decisions. Clearer credits.
Purpose-built tools connect the receiving floor, importer review, claims team, and accounting.
Smart invoice capture
Photo in. Claim started.
OCR extracts invoice fields and line items, flags uncertain values, and lets the user confirm before continuing.
Multiple products
One invoice. Every affected box.
Keep each product’s quantities, issue, value, and photos organized inside one invoice-level claim.
Importer collaboration
No more scattered email chains.
Secure importer review, information requests, decisions, reasons, and view timestamps remain attached to the claim.
Credit resolution
Visibility beyond approval.
Track approved amounts, credit references, aging, reconciliation, and closure from one shared record.
On the dock, in your pocket
One app for iPhone and Android.
Claims are born on the receiving floor, so capture lives on the phone. One hybrid app, the same guided workflow on both platforms.
Same record, different job
Which side of the claim are you on?
Buyers build the claim. Importers and farms review it. Accounting closes it. Everyone works from one record.
I file claims
Florists & wholesalers
Document a bad box in minutes and know it is complete before you submit.
- Guided photo requirements per product
- Readiness score before submission
- Claim-window warnings
I review claims
Importers & farms
Complete evidence on arrival, so you decide faster and pay only what is real.
- Every claim arrives documented
- Request information in-record
- Approve, partially approve, or deny with reasons
I close the books
Claims & accounting
Record issued credits, reconcile against invoices, and keep an auditable history.
- Credit references and aging
- Reconciliation and closure
- Monthly reporting by importer or issue
Pricing aligned with value
Simple monthly pricing.
A predictable per-organization subscription. We do not take a cut of your credits, because Claim Pal should help you document better claims—not profit when you file more of them.
Talk through pricing1
Monthly organization subscriptionAccess for your stores, claims team, reporting, and administration.
2
Importers and farms participate freeThey review and resolve claims through a secure web portal at no cost.
3
High-volume tierLarger operations and multi-location groups are quoted directly.
Every claim. One place.
Ready for a better claim process?
Start a 30-day trial with up to 20 submitted claims, or request a guided walkthrough for your team.